Credit: Adam Gibbard/Visit Cornwall
If due to government ruling we are unable to open or you are unable to travel,
we'll change your dates to any future dates, free of charge up to 24 hours before you are due to arrive.
Refunds are also available. Why?...because that's just fair
We hope to see you soon.
We're absolutely delighted to announce that following an inspection by Quality in Tourism that we have been awarded the Safe, Clean & Legal Accreditation.
"My thanks to Kay (in person and online) during the assessment process, the commitment shown by Kay and her obvious attention to detail is reassuring and commendable. The Risk Assessment is thorough and informative.
Investment has been in the new cleaning regimes and adherence to all processes being implemented.
A full orientation of the property took place, the subsequent debrief and confirmation of the relevant documentation taking place outdoors and socially distanced.
Kay has introduced the cleaning schedules online for the housekeeper who can look to ensure all areas are prepared and presented to the required levels and this can be signed off digitally and checked by Kay which alleviates the need for paper checklists.
Kay has also implemented an ongoing checking system and document for cleaning staff health/well-being.
Kay ensures she contacts all guests prior to arrival discussing arrival procedures, talking through the changes now in place such as the pre-arrival and departure Health Questionnaires - these being linked to the NHS Website for clarification.
An innovative process is the Digital Guidebook which is well formulated; informative and clear and this will enhance the guest sense of safety and well-being."
KW, Quality in Tourism Assessor
We are now pleased to offer a choice of properties, which can be accessed from our Properties Menu
We are proud to support the worldwide #BookDirect movement so we offer guests who book direct with us the following benefits:
* Guaranteed Best Rates
* Earlier Check-in
* Personal Contact from the outset
* We Go the Extra Mile to ensure You Enjoy Every Moment